Business & People Operations Manager
Leading NJ based Law Firm seeks Business and People Operations Manager
We usually respond within three days
Our client, a forward thinking/progressive multi-office law firm headquartered in Northern, NJ, is searching for someone to drive operational excellence, build scalable systems, and ensure consistent execution across their growing firm. This is an onsite role.
In this role YOU will:
Work alongside Firm Administration to keep the firm running smoothly, hold teams accountable, and build operational infrastructure needed for growth. Hands-on role focused on execution, systems, and process — not strategy development.
Build, refine, and document SOPs, workflows, and procedures to increase clarity and consistency
Identify inefficiencies and design/implement streamlined solutions
Create/maintain documentation that supports cross-team alignment/repeatable execution
Drive meeting effectiveness by preparing agendas, tracking action items, documenting decisions, and ensuring follow-through
Oversee the operational health of firm systems/platforms (HRIS, payroll, project tools)
Leverage AI and automation tools
Build simple no-code solutions and AI agents (using tools like Replit, Lindy, or Zapier) to solve operational problems
Manage tech vendors/projects. Serve as the firm's POC for technology projects.
Own/improve the employee lifecycle experience: onboarding documentation, role clarity, training coordination, and offboarding
Maintain consistent HR documentation
Support managers with tools, templates, and structure that improve performance conversations and team alignment HR Compliance & Risk Management
Ensure required audits, renewals, insurance needs, are tracked and completed
Ensure HR practices/documentation align with employment regulations/firm standards
Financial & Vendor Coordination - coordinate budgeting support, vendor management, and operational financial reporting
YOU might be the RIGHT person if YOU have:
5+ years experience in operations or business management; exposure to HR administration and compliance a plus
Track record of building systems, writing SOPs, and creating documentation
Experience building scalable infrastructure: onboarding systems, hiring pipelines, interview standards, internal playbooks.
Experience managing vendors and external partners — especially technology vendors
Technology Requirements - Expert-level user of ChatGPT or similar LLMs for operational tasks — you use AI daily to work faster and solve problems. AI prompt engineering experience — you've built AI-powered tools for operational tasks (resume scoring, document processing, workflow automation, etc.)
Advanced proficiency with automation/workflow tools (Zapier, N8N, Make, IFTTT, or similar)
Advanced proficiency with PM tools (Asana, ClickUp, Monday.com, Trello, or Notion)
Comfortable w/HRIS systems, financial platforms, and Microsoft Office 365
Ability to build simple AI agents or no-code solutions using platforms like Replit
Comfortable learning new tools quickly
Comp is up to 110 (BOE) plus a competitive benefits package
Master Search Solutions is a direct hire recruiting firm that specializes in the New Jersey marketplace. We have nearly 30 years of experience connecting top talent with leading businesses. We are committed to (and celebrate) diversity, equity, and inclusion.
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About Master Search Solutions
Master Search Solutions (MSS) is a New Jersey based, New Jersey focused executive search firm and direct hire recruitment provider that connects New Jersey (and NYC/Philly) businesses with MASTERFUL talent!