Location: Essex County, NJ (In-Person) Position Type: Full-Time Compensation: $55,000 - $70,000 (Base Salary)

Purpose of the Role

A premier New Jersey-based law firm is seeking a skilled IT Application & Systems Support (Level III) professional to join their Essex County office. This role is designed for an experienced support technician who combines expert-level technical troubleshooting with systems administration responsibilities within the Legal industry.

The ideal candidate is a collaborative professional who enjoys working directly with employees, onboarding new technologies, and optimizing workflows to increase firm-wide productivity. You will support a robust technology stack—including infrastructure, identity management, and networking—ensuring stability and security across all offices and remote environments.

Key Responsibilities

• Technical Support: Provide high-level technical support via phone, email, and in-person; troubleshoot complex hardware/software issues using advanced diagnostics.

• Systems Administration: Administer Active Directory and Azure AD / Entra ID; manage user accounts, permissions, and role-based access controls.

• M365 Management: Support Microsoft 365 administration including Exchange Online, Teams, SharePoint, and OneDrive.

• Network & Infrastructure: Troubleshoot DNS, DHCP, VPN, and wireless networking; maintain print servers and enterprise printing environments.

• Deployment & Maintenance: Conduct computer imaging and configuration for new hires; manage patch deployment across the fleet of desktops, laptops, and mobile devices.

• Process Improvement: Audit and augment departmental workflows via automation (PowerShell/Python) and new technology deployments.

• Security & Compliance: Support the implementation of security best practices, vulnerability remediation, and maintain detailed IT documentation.

Qualifications

• Experience: 3+ years in IT support, systems administration, or infrastructure support (Professional Services or Legal environment preferred).

• Technical Skills: Strong knowledge of Windows environments, Active Directory, and Microsoft 365.

• Networking: Proficiency in TCP/IP, DNS, DHCP, VPN, and wireless infrastructure.

• Tools: Experience with scripting/automation (PowerShell/Python) and endpoint/patch management systems.

• Education: Bachelor’s degree in IT, Computer Science, or related field preferred.

• Certifications: Industry certifications (e.g., Network+, Security+, Microsoft SC-200/MD-102, or CCNA) are a significant plus.

Compensation & Benefits

• Salary: $55,000 – $70,000 annually, commensurate with experience.

• Bonus: Eligibility for discretionary year-end bonuses and merit-based increases.

• Benefits: Comprehensive package including Medical, Dental, Vision, Life, and Disability insurance, as well as a 401(k) retirement plan and PTO.

Master Search Solutions is a direct hire recruiting firm that specializes in the New Jersey marketplace. We have nearly 30 years of experience connecting top talent with leading businesses. We are committed to (and celebrate) diversity, equity, and inclusion.